Rayzel : One of the things I appreciated in speaking with you privately was the interest you take in the quality of your business- both in the actual products and the customer service- can you reiterate that here for my viewers?
Andreas : We get phone calls daily from compounding pharmacies looking to get our business; after all, we are the largest providers! Everyone is willing to offer a cheaper price, but that’s not what is important. I personally travel to and inspect all the pharmacies we work with . I have relationships with and I am in direct contact with all owners and pharmacists of these companies . This is just one way to reassure myself that our patients get the best product and service. But it doesn’t stop there. We offer patient service 7 days a week. Someone from our staff, not a third party company, will contact you directly if you have questions after hours or on the weekends. This way people that are familiar with you and your program will be able to answer any questions you have. Maintaining proper patient care and satisfaction is our priority.